Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide, maintain, improve, and personalize our services
• Process transactions and send related information including invoices and receipts
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Send you marketing communications about our services (with your consent)
• Monitor and analyze trends, usage, and activities to improve user experience
• Detect, prevent, and address technical issues, fraud, and security concerns
• Comply with legal obligations and enforce our terms and policies

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

• Contract performance: To provide services you've requested
• Consent: When you've given explicit permission (e.g., marketing emails)
• Legitimate interests: To improve our services and prevent fraud
• Legal obligations: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security assessments and vulnerability testing
• Access controls and authentication requirements for our systems
• Employee training on data protection and confidentiality
• Secure backup and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to and receive a copy of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications at any time
• Object: Object to processing of your personal information for certain purposes
• Withdraw consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at Ali@Sedighi.ca. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. For detailed information, please see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it. Retention periods vary based on the type of information and purpose of collection, typically ranging from 1-7 years for business records.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.